Plastic card fulfillment comes in many shapes and sizes. At Metropolitan our focus is on security, accuracy, and timeliness. Once your program is up and running, we design it to run in an automated fashion and be problem free for you and your customers.  

Business to Store Distribution

We offer daily service for the distribution and inventory management of client products to their store locations. These orders are sent directly to the stores via USPS, Fed Ex. or UPS, and can be ordered in a variety of ways:

• Stores order directly through the a designated website
• Stores order direct to Metropolitan using email or fax
• Corporations order for their stores, based upon the recorded store sales

We also have the ability to receive orders via our FTP for those clients that prefer to control the product being shipped to the store locations. A daily or weekly report can be provided that details the card ranges shipped to the store locations as well as the tracking number for each shipment. This file can be sent to the corporation or any third part designated by the client.

Business to Business

Our B2B Fulfillment services are broken down to the following service levels:

• Bulk Fulfillment – Cards are sent in bulk to the corporate office for further distribution to their client, or to the client’s corporate office for distribution to their employee, or customer base.
• Direct Fulfillment – Cards are sent to the client’s employee or customer from a supplied data base.
• Direct Personalized Fulfillment – Cards or carriers are personalized with names, addresses and/or messages from the customer to their employees or client base. A data file is provided to the customer that identifies the card data range sent to each client. Customized carriers can be produced and utilized for this service.

Business to Consumer

MCS can accept almost any format for data in order to mail your cards to your customers. First we set up an FTP transmission solution with you so the information comes directly to us. Then it goes through our secure firewalls to our conversion programs. We make the data “production ready”, and ready to run on our state-of-the-art equipment.

We also provide another level of support for the verification of customer addresses. Our programs will check to make sure every address we mail to is accurate so you receive the biggest bang for your investment.

All programs are automated so the data is processed correctly the first time, and every time. An order form for your job, specific to your requirements, is generated and sent to the plant with detailed instructions matching your program needs.

Your materials are carefully stored in our inventory area and prepared for every order. The cards are thermal printed and the letter is laser printed, all at one time, so you are assured of a perfect match. The card is a mechanically attached to the letter using a differential tack sticker which provides for a professional appearance of your membership product. Letters are neatly machine folded and delivered to our inserting and mailing department.

Letters are machine inserted into the appropriate window envelope and sealed to protect the contents. Optional inserts can be added to enhance your message and cross-sell opportunities to the customers. All mail is sent to presort company that allows us to provide you with a discount on your mailing costs saving you money on your program, and insuring the fastest possible service.

Managing a campaign, print production and fulfillment from start to finish takes a team of talented, motivated, experienced individuals; just the type of individuals that comprise Metropolitan’s production teams.